Privacy Policy
Still Bloom Psychiatry
Effective Date: October 11, 2026
Still Bloom Psychiatry, operated by Blooming Minds Psychiatry LLC (“Still Bloom Psychiatry,” “we,” “our,” or “us”), respects your privacy and is committed to protecting the personal information you share with us.
This Privacy Policy explains how we collect, use, protect, and share information obtained through our website, online inquiries, appointment-related communications, and SMS messaging services.
1. Information We Collect
We may collect the following information when you visit our website, contact our practice, request an appointment, or communicate with us:
Personal identifiers, including your name, phone number, email address, and contact information.
Appointment and scheduling information.
Information voluntarily provided through website contact forms, patient registration, or inquiries.
Communication preferences, including consent to receive SMS messages.
Technical information, such as browser type, IP address, and website usage data, when collected through our website services.
Medical records and protected health information collected during treatment are subject to additional privacy protections under applicable healthcare laws, including HIPAA.
2. How We Use Your Information
We use personal information to:
Respond to inquiries and provide customer support.
Schedule, confirm, and manage appointments.
Send appointment reminders and administrative notifications.
Assist with patient registration and portal access.
Notify patients about incomplete forms or documents requiring attention.
Communicate important practice-related information.
Maintain and improve our services.
Comply with applicable legal and regulatory requirements.
We use personal information only for legitimate practice-related purposes and as otherwise permitted or required by law.
3. SMS Text Messaging and Consent
Still Bloom Psychiatry offers optional SMS communications to patients and individuals who have provided consent to receive text messages.
SMS messages may include:
Appointment confirmations and reminders.
Scheduling and rescheduling assistance.
Patient portal and account notifications.
Reminders regarding incomplete intake forms or documents.
Responses to patient inquiries.
General customer care and administrative support.
By opting in to receive SMS messages from Still Bloom Psychiatry, you agree to receive text messages related to these services.
SMS consent is not a condition of receiving treatment or services.
SMS consent and mobile phone numbers collected for SMS communications are not shared with third parties or affiliates for marketing or promotional purposes.
We do not sell or rent personal information or SMS consent information to third parties.
We may use authorized communication service providers to deliver text messages on our behalf, subject to applicable privacy and confidentiality requirements.
4. SMS Terms and Conditions
By providing your mobile phone number and expressly consenting to SMS communications, you agree to the following:
Message frequency: Message frequency varies depending on your appointments, account activity, and communication needs.
Message and data rates: Standard message and data rates may apply.
Opt-out: You may opt out of receiving SMS messages at any time by replying STOP to a message.
Help: Reply HELP for assistance or contact Still Bloom Psychiatry through our website.
Consent: Your participation in SMS communications is voluntary.
After opting out, you will no longer receive messages through the applicable SMS program unless you subsequently opt in again.
Text messaging may not be fully secure. Please avoid sending sensitive medical information, detailed symptoms, or urgent clinical concerns through standard SMS. For confidential clinical communications, please use the designated secure patient portal.
Still Bloom Psychiatry sends SMS messages to patients who have opted in, including appointment reminders, scheduling updates, account notifications, patient portal updates, and customer care communications.
For more information about how we collect, use, and protect your personal information, please review our Privacy Policy at https://www.stillbloompsychiatry.com/privacy-policy.
SMS messaging is not intended for emergencies. If you are experiencing a medical or psychiatric emergency, call 911 or seek emergency care.
5. How We Share Information
We may share personal information only when reasonably necessary and permitted by applicable law, including with:
Authorized technology and communication service providers supporting our operations.
Scheduling, patient portal, and administrative service providers.
Healthcare providers, insurers, or other authorized parties when appropriate for treatment, payment, or healthcare operations.
Government agencies or other parties when disclosure is legally required.
Service providers are expected to handle information in accordance with applicable contractual, privacy, and security requirements.
We do not share SMS opt-in consent or mobile phone numbers with third parties or affiliates for their marketing purposes.
6. Protection of Personal Information
We take reasonable administrative, technical, and organizational measures to protect personal information against unauthorized access, disclosure, alteration, or misuse.
Where applicable, protected health information is handled in accordance with HIPAA and other relevant privacy requirements.
Although we take steps to safeguard information, no internet transmission or electronic communication method can be guaranteed to be completely secure.
7. Patient Privacy and HIPAA
Still Bloom Psychiatry is committed to maintaining the confidentiality of patient health information.
Protected health information is governed by our separate HIPAA Notice of Privacy Practices, which describes how medical information may be used or disclosed and explains patients' rights regarding their health information.
Patients may request access to their records, request corrections, and exercise other privacy rights as permitted by applicable law.
8. Your Privacy Choices
You may:
Request information about how your personal information is used.
Request corrections to inaccurate information, where applicable.
Withdraw consent for optional SMS communications by replying STOP.
Contact our practice with privacy-related questions or concerns.
Exercise applicable rights concerning your protected health information.
Withdrawing SMS consent does not prevent us from communicating with you through other appropriate channels when necessary for treatment or administrative purposes.
9. Third-Party Websites and Services
Our website may contain links to third-party platforms, including scheduling systems, patient portals, and other healthcare-related services.
These platforms may maintain their own privacy policies and security practices. We encourage you to review their policies when using their services.
10. Children's Privacy
Still Bloom Psychiatry provides services to adolescents and adults. When services involve minors, personal information is collected and handled in accordance with applicable laws governing minors, parental or guardian consent, and confidentiality.
11. Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes in our services, communication practices, or applicable legal requirements.
Updates will be posted on this page with a revised effective date.
12. Contact Information
For questions about this Privacy Policy, SMS communications, or the handling of personal information, please contact:
Still Bloom Psychiatry
Blooming Minds Psychiatry LLC
Stephanie Tio, MSN, PMHNP-BC, FNP-BC
Email: info@stillbloompsychiatry.com
Phone: 301-478-4612
Last Updated: October 11, 2026